Wow! Talk about last minute, wonderful service! Due to circumstances beyond our control, we were still looking for a new apartment 4 days before the move out date.
Took a look at Sunridge Terrace. Very nice and clean. The property is well cared for and you can tell the onsite staff and the owners care deeply about keeping this property in tip top condition. Due to a health issue I needed someplace clean and medically safe. Without overwhelming cleaning and prep odors. This is it! And they bent over backwards to get the paperwork through quickly as well as being very thorough, taking the time to explain al, the details. And what a great value. Our units comes with assigned parking and a garage, included in the monthly rent. Which saved us from paying for storage. What a blessing!
update February 2021
"Having worked in apartment and building maintenance I was not excited to see the leak in the ceiling and the water on the floor as the ice melted from the recent storm we had in Portland in early February 2021. Based on previous experiences I was not looking forward to dealing with this one.
Due to some challenging health issues any remediation and/or restoration process could have been a long and arduous. However, my anxiety was totally eliminated as we worked through the situation with the management team at Sunridge Terrace apartments. Not only did they respond within hours after my first call, but when I went on to explain that depending on what the inspection revealed, I might have to vacate the unit and find other lodging. I was so surprised when the leader of the leasing team asked me to send her a detailed explanation of my health issues and what might be necessary to resolve the whole issue.
Upon receiving my details we conversed in a personal call at length, they listened to my suggestions (I listed 3 options), and we were able to agree on the best approach to get the job done. I would have to say they were totally professional, understanding, kind and thoughtful in the way they handled the situation. It was an amazing experience. Thank you Sunridge Terrace management team for caring about the people who live here and taking care of the property at a 5 star level."
Thank you Sunridge Terrace!
...update...6 26 23
my 3rd year starts in June. The property switched over to new owners. I was sorry to see the previous office staff leave. As in any customer service situation, building a collaborative, mutually beneficial relationship is paramount. Gratefully, as with the previous office staff, the new group has gone to great lengths to ensure the least disruption in care or service. This goes for the maintenance crew. Cannot say enough for those two! They are always on the go, willing to help and converse about anything the residents may need. The community continues to be quiet, clean and respectful of everyone.